Contact information
Contact Information
Business details
Heated Shawl is operated by PHM Ecommerce LLC
1942 Broadway St, STE 314C
Boulder, Colorado 80302
United States
Website: hiecosol.org
Please note: this is our business mailing address and does not accept returns. Contact us by email first if you need help with an order.
How to reach us
The fastest way to get help is by email:
Email: support@hiecosol.org
You can also send us a message through our contact page.
When we reply
We answer every message within 1–3 business days, Monday to Friday, excluding public holidays.
Help us help you faster
When you write to us, please include:
- Your full name
- Your order number (if you have one)
- A short description of your question
- Photos, if you are reporting a damaged or faulty item
How we use your details
We only use your contact details to handle your order, send shipping updates and answer your questions. We never sell your personal information. See our Privacy Policy for more.
Stay safe
We will only ever email you from an address ending in @hiecosol.org. We will never ask for your password or full card details by email.